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Local Home Services Take-Off on the World Wide WebServiceMagic.com provides simple solution for consumers seeking qualified service professionals

ff on the World Wide Web ServiceMagic.


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ff on the World Wide Web

ServiceMagic.com provides simple solution for consumers seeking qualified service professionals

(ARA) - Anyone who has tried to find a local home service professional such as a roofer, plumber or landscaper recently has quickly realized that it's not necessarily as easy as it used to be.

According to the latest American Housing Survey, almost 80 percent of American homes are more than 18 years old, which translates into a growing demand for qualified service professionals for remodeling, maintenance and repair projects.

Given this increased consumer demand, some service professionals don't even have time to return calls to prospective customers. Many are booked weeks or even months in advance and don't want to waste valuable time on calls that never result in winning a job, further frustrating consumers anxious for professional help with home improvement, maintenance and repair projects.

But savvy consumers are increasingly turning to the Web for local home services and information on home-related projects. That means time-pressed, cost-conscience homeowners, renters and property managers no longer have to spend days, weeks or months trying to find a reliable and qualified service professional.

One company at the apex of the trend toward Web-based local home services is ServiceMagic.com. While other home improvement Web sites are limited in scope, ServiceMagic.com addresses more than 485 common home services, making it perhaps the most comprehensive site of its type on the Web.

With its proprietary technology, ServiceMagic.com matches consumers' requests for services with its extensive network of local home professionals. To use the free service, consumers simply visit the ServiceMagic Web site (www.servicemagic.com) and complete a service request form, answering a series of job-specific questions.

After processing the request, ServiceMagic provides the consumer with up to three prescreened, interested service professionals by the next business day. Consumers also can view contact information, past performance ratings, reviews from neighbors and, possibly, an estimate on the proposed job and a link to each professional's Web site.

"Finding the right service professional can be a time-consuming and stressful process for many people," says Rodney Rice, co-CEO and co-founder of ServiceMagic.


"ServiceMagic.com simplifies the process, saving both consumers and service professionals time and money by matching the right professional to the right consumer every time."

According to Rice, ServiceMagic is successful because the request process helps consumers understand and clearly define their needs and only matches consumers with service professionals who are interested in meeting those needs.

"In today's tight labor market, service professionals are increasingly selective about the types of projects they accept," he said. "We take the guesswork out of the process because consumers know the professional we recommend is qualified and eager to fulfill the request."

Although ServiceMagic.com takes much of the guesswork out of hiring local service professionals, consumers still should take the time to adequately prepare before moving ahead on a large home improvement project, according to Rice. ServiceMagic offers consumers an extensive and reliable online resource center that includes tips, guides and expert advice on hundreds of home improvement topics.

Because ServiceMagic provides consumers with detailed project information, consumers are better able to make an informed decision before hiring one of the ServiceMagic-recommended service professionals.

Consumers can be confident that ServiceMagic's member professionals are qualified, says Rice. To participate in ServiceMagic's network, service professionals must meet quality standards, hold required licenses and pass legal background checks. Consumers who use a ServiceMagic-referred service professional also have the opportunity to rate that professional after the job has been completed, providing valuable information to the next potential consumer.

Once ServiceMagic's members have garnered a minimum of three excellent consumer ratings for completed work, they are "certified" by ServiceMagic, adding another level of confidence for its customers.

Service professionals interested in joining the ServiceMagic network can visit the Web site at www.servicemagic.com or call 800-670-0082.

Given the wealth of information and resources available on the Web, consumers no longer have to dread the home services selection process. As the Web continues to revolutionize the way we conduct our professional and personal business, companies like ServiceMagic.com will continue to expand the scope of services and resources available in cyberspace.

Courtesy of ARA Content, www.aracontent.com, e-mail: info@aracontent.com

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