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Building Organizational Capability through Effective Teaming

gayla@changeagentsinc.

By Gayla Hodges Category: 0

Submit your Articles Here!

gayla@changeagentsinc.com.

Best regards

Gayla Hodges
http://www.changeagentsinc.com

Building Organizational Capability through Effective Teaming
Most of the companies I work with struggle to accomplish
more with a smaller staff. This is a pervasive challenge
for businesses in our day. There are, to be sure, several
ways to approach this challenge. One approach, however,
that is cost effective and successful is to build the
capabilities of the organization through the creation of
effective teams.

Too many businesses respond to the need for expanded
capability by hiring an individual who is qualified and
competent to meet the immediate challenge. Once the
challenge has been met, however, they either have an
underutilized employee on their hands or they let the
individual go. This will never be cost-effective. First,
the business incurs the cost (in dollars, time and
investment) of defining the job, advertising it, and
hiring. Second, the cost of training or on-ramping must be
considered. Third, the cost of either retaining an
underutilized employee or of arranging a separation
agreement will be incurred.

A second response to the need for expanded capability is
the use of outsourcing to contractors. While this approach
eliminates some of the on-boarding cost and the layoff
cost, it can result in additional unanticipated costs.
First, an independent contractor does not know the company
? its business or its culture. Second, an independent
contractor will not have the internal ease or connections
to call upon the staff for the same level of assistance or
cooperation. Third, on-ramping actually takes just as long
as it does with a new hire. Fourth, an independent
contractor will approach the problem or the need from a
single point of view. That point of view may or may not be
consonant with the corporate culture or corporate values.

The response to this challenge of expanding organizational
capability I have found to be most effective in a majority
of cases is the creation of effective teams to accomplish
certain tasks. Consider these points:

? There is no additional employee or contractor cost.

? There is no loss of time or momentum to on-boarding a new
person.

? The corporate culture and values are shared by the
members of the team because they are current employees.

? Current employees have communication networks throughout
the company.

? Current employees are already committed to corporate
goals.

? Teams are flexible ? they can address a single issue or
several issues

? When done well, participation on an effective team
actually increases employee capability; it can then be
applied in other parts of the organization

The key to building organizational capability through
teaming is creating an effective team. My definition of an
effective team is one that leverages the strengths of each
of its members in such a way as to create more than any of
the individuals could do on their own. An effective team
will bring to the table a number of points of view, a
variety of experiences, skill sets and knowledge bases. An
effective team will not rely upon the thinking or the
experience of any single individual. Rather, bringing the
team together will, by virtue of the uniqueness of each
individual member, provide the strength of diversity and
experiential depth. It will create the kind of enthusiastic
synergy and a level of buy-in that offers the best chance
of identifying or creating solutions that are creative and
innovative. Further, by bringing together people from
various parts of the company, the news of their work and
their solutions will quickly be disseminated throughout the
organization, energizing others as they anticipate creative
solutions that benefit the company and all employees.

If your company is faced with a need to expand the
capabilities of the organization, I encourage you to take
the bold step of creating a functional team gathered from
across the company for their skills, insights, knowledge
and experience, as well as their openness to negotiation
and innovation. Once you take that bold step, I believe
you will recognize a level of accomplishment that might be
surprising. I am almost certain your next challenge will be
met with effective teaming.

----------------------------------------------------
About Gayla Hodges
Gayla Hodges is the President Change Agents, Inc., a
company that specializes in energizing workforces to
achieve strategic goals. She coaches executives and
managers on leading corporate change, facilitating the
development and implementation of organizational
effectiveness strategies. For more information, visit
http://www.changeagentsinc.com or call 623-362-3876.

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